What are Your Challenges?
You may find one or more of the following “wishes” fitting your
and market leadership
More employees were really striving
I knew whether families were really
satisfied with our performance.
We had more good ideas for improving
Families better understood the value
We made fewer mistakes.
I knew whether our website was helpful
We could be more consistent in our
quality and deliver
what we promise.
Planning for the Future
Doing things right and doing the right
I knew if we were doing the right
things to assure our future.
People would stay focused on
priorities and see projects through.
Everyone in the company bought into
We had better relationships with
Leadership and Employee Development
education, and teamwork
Staff would solve more problems on
Valued employees would not leave for
There were fewer arguments about petty
Staff would care, as much as I do.
Marketing & Sales
and sales management
We were more effective following up
Our website generated more and better
Our materials communicated our image
and value better.
Sales were better.
More families would recommend us to
Managing for Profit
Managing for the bottom line
I knew how we could be more
We were doing more with less.
I knew our efforts in the community
were getting an ROI.
We had better information for making
We had a fundraising organization for